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New Study Finds Marketing Communications Budgets Up for 2004; Important Links Between Marketing Accountability, Perceptions and Budgets
Communications consultants Blackfriars Communications, Inc. recently launched the Blackfriars Marketing Index (TM), a quarterly measure of corporate marketing demand and spending. According to Joe Butt, a principal of Blackfriars, "Our survey showed that annual marketing budgets for businesses are up 8.9 percent over 2003. It also showed that marketers plan to spend more than 27 percent of those bigger budgets in the first quarter. Those two factors boosted the index to 119, meaning that marketing activity should be significantly higher this quarter than last year."

The index has been set at 119 for the first quarter of 2004, indicating that executives expect to spend 19 percent more on marketing this quarter than they spent on average per quarter in 2003.

Relationship Between Accountable Marketing Communications and Budget Increases

Perhaps most importantly, the Blackfriars' study shows a strong correlation between marketing measurement practices, the corporate perception of marketing and the marketing budget.

Fifty-seven percent of the companies surveyed measured the results of their marketing efforts. Firms that measured their results had marketing budget increases that were nearly twice the percentage of those that did not measure results. Companies that measured their marketing results increased their annual marketing budgets an average of 11.2% in 2004, while those companies that did not measure marketing results increased their budgets by 6%.

Further, executives at firms that measured results were less likely to be dissatisfied with the effectiveness of their marketing. Twenty-three percent of executives at companies that do not measure marketing performance were dissatisfied with marketing efforts, compared to 9% of executives at companies that do measure performance.

Breakdown of the Marketing Communications Budget

The study found that the marketing budget was split up as following:

  • Advertising: 31%
  • Website development: 17%
  • Events: 15%
  • Public relations and analyst relations: 10%
  • Collateral: 6%
  • Concept testing:6%

Marketing Viewed as Important, But Tactical

The report also examined the perception of marketing by executives. While 82% percent of respondents agreed or strongly agreed that marketing is important to their company and 73% agreed or strongly agreed that marketing is the "public face" of corporate strategy, only 37% of companies said they have a VP of marketing or a chief marketing officer. This is likely due to the perception that the marketing department carries out strategy, rather than develops strategy. This tactical perception of marketing was confirmed with 71% of the executives who responded either agreeing or strongly agreeing that marketing's primary function is to generate leads.

Personal Viewpoint: Peter DeLegge

Marketers would do well to heed the message of this study. That is, marketers must measure and illustrate the effectiveness of their initiatives in order to protect their budget and be perceived as strategic by the executive team. In short, marketing must prove its worth.

The credibility gained through greater accountability and increased consistency with corporate strategy is likely to help move marketing up the strategic food chain of an organization. If the marketing department can prove it adds significant value in terms that the CFO and CEO (and consequently, the executive team) respect -- that is, in terms related to the business strategy, and specifically, in financial terms or, at least, as measured through client acquisition, client retention, cross-selling, etc. -- it is likely to significantly increase its odds of gaining a place at the executive table or if it is already at the table, increase its influence.

A number of organizations have made progress through greater collaboration between the marketing and finance departments. In many cases, it can make sense for these two departments to work together to establish metric standards and processes.

Especially in a difficult economy, greater accountability and processes for marketing expenditures not only result in more effective marketing programs, it increases both the budget’s and the staff’s odds of survival.

Have an opinion on this article or topic? Use this link to discuss it on the MarketingToday Message Board.

About the Study and Index:
Blackfriars created the index from its analysis of a survey of 100 senior business executives with titles including CEO, president, senior VP and director. The survey was conducted between January 8 and January 15, 2004. It is broadly representative of U.S. businesses based on U.S. Census data. The index was determined by comparing the change in annual budgets from 2003 to 2004, and multiplying that number by the proportion of the budget to be spent in the first quarter of 2004. Businesses ranged in size from small to large enterprises, with average revenue of $280 million a year. A 12-page report detailing the findings of this study is available for $695 from
Blackfriars. Customers who enter into a consulting or direct enterprise relationship with Blackfriars will receive this report as a part of their contract. Blackfriars will publish the Blackfriars Marketing Index on a quarterly basis to provide an ongoing measurement of corporate marketing demand and spending, and to help organizations benchmark their marketing efforts with those of other companies.

Marketing ROI Related Books

Related Content:
Sixty Eight Percent of Executives Unable to Measure Marketing Campaign Return on Investment, Says Accenture Study
According to a new study, 68 percent of US and UK marketers do not know marketing campaign ROI, while 65 percent are unable to integrate and share customer data across the organization in order to develop a single view of the customer. Read full article...


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