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DMA STATEMENT RE: OPERATION
SLAM SPAM |
| NEW YORK, August 22,
2003 - The Direct Marketing Association (The DMA) today acknowledged
that it proposed to the U.S. Federal Bureau of Investigation (FBI) an
innovative and groundbreaking industry/law enforcement cooperative
effort to identify and prosecute spammers.
Operation Slam Spam, as the effort is now called, represents the
first concrete step by any group to publicly put all spammers on
notice that federal and international law enforcement bodies now will
have formal assistance and major resources devoted from industry to
identify, prosecute, and lock up the bad actors who threaten to wholly
undermine e-mail as a viable communications medium.
"Our message to spammers is: If you're lying to consumers, not
honoring consumers' requests, trying to swindle consumers, and ruin
the Internet economy - the end is near," said H. Robert Wientzen,
president & CEO, The DMA. "Spammers are taking the Internet on a joy
ride, and we are going to work hard to put a stop to it."
A broad consensus has emerged among industry leaders, government
officials, law enforcement agencies, and consumer groups that the vast
majority of spam, pitching consumers with everything from fraudulent
Nigerian money-laundering schemes to organ enlargement pills, comes
from no more than 200 - 300 offenders globally.
The FBI and The DMA are still in the early stages of implementing
Operation Slam Spam, and a more formal and detailed announcement about
the group is not expected for another few weeks. With Operation Slam
Spam, industry would provide technical expertise and resources to
federal law enforcement officials.
"The DMA initiated discussions with the FBI as one part of a
long-standing, multi-pronged approach to rid the Internet of
spammers," said Wientzen. "It has been our expressed desire for a long
time to arm law enforcement officials with additional private-sector
resources, support federal anti-spam legislation, and work with
industry on technological solutions that help curb the growth of spam.
Today's announcement is simply the next logical step in our plan."
"Delivery rates for legitimate e-mail communications are dropping
significantly," said Wientzen. "Our members can no longer depend on
this promising technology to communicate with their business partners,
let alone customers and prospects. The larger problem is that
individual consumers also can't depend on e-mail to receive
communications that they have specifically requested - not just
legitimate advertisements, but bill-payment receipts, travel
reservation confirmations, and even holiday party invitations from
wrongfully blacklisted companies, relatives and friends."
Legitimate e-mail marketing has become an important and valuable
marketing tool that consumers respond to in great numbers. A recent
survey conducted by The DMA showed that 45.8 million adult Americans
purchased products and services such as clothing, books, travel and
hotels at least once in the preceding 12 months in response to a
legitimate e-mail advertisement, accounting for at least $7.1 billion
in sales. Eleven million Americans, representing 9 percent of e-mail
users, have made at least one purchase of similar goods and services
in response to unsolicited e-mail advertisements. Significantly, 69
percent of e-mail purchasers report savings by shopping via the
medium, on average saving $48 per purchase. |
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